Customer Service

Sales Service
1) Each product has been strictly Quality Checked in warehouse before packing.2) All products have been well packed before shipping.3) One year warranty is provided for all models.4) If any problem or damage caused by us , we will solve it for you within 48 hours
Product Service
1)Most of products are in stock.
2) Logo printing is acceptable.
3) Varieties of colors to possible.
4) Customized packing available
Shipping Way
As a responsible company, Mier is trying the best to provide the safest and fastest shipment for you. Please read the following SHIPPING POLICY carefuly before you make an order from our web site:
1. Please write down your real and correct name and shipping address, including the postal code and your phone number carefully and completely when you ordering online. We will not be responsible for those unsuccessfully delivery caused by the incorrect customer name and shipping address.
2. We usually ship out the order to your given address in 1 - 2 business days since we confirmed your payment, at the same time, we will email a new invoice to you with the tracking number, you can tracking your order online in 48 hours since you received it .
3. If you have special requirements about the declare description and the declare value on the delivery invoice, please write a special note when you checkout online. Otherwise, our packing department will write as ELECTRONIC SAMPLE and mark the declared value about 50 USD each as default. We will not be responsible for orders confiscated which caused by declare description and declare value.
4. When you received the parcel, please check carefully before you sign your name on the delivery inoice, you can refuse to accept it if you think it was damaged or missed something during the delivery, and you must email the details to us, so that we can ask compensate from our courier, and we can conisder to ship new parcel or the missed parts to you.
5. FedEx, DHL, UPS and EMS are the official courier partners of Mier, and Mier also build a long term cooperation relationship with FedEx, DHL, UPS and EMS. So we can provide our customer the most competitive shipping cost to delivery to all around the world. We always provide the best shipping service for our all valued customers. Believe Mier, choose the most famous courier - FedEx, DHL, UPS and EMS, we promise to ship all goods to you in time, no damage, and absolutely lowest price.
6. We strongly recommend the delivery via EMS, because it is the safest way to pass the customs in most of the countries in the world, besides, if there is something wrong with the delivery, EMS will pay to ship back the parcel to us. EMS can be used to deliver any phones while the other shipping companies check strictly with copy phones.
Product Packing
1,Usual packing:power bank+paper box+micro USB cable.
2,Any package can be customized as your requirements
Sample & Delivery time
1.Sample and 100-500pcs will be delivered within 2-3 working days after the receipt of payment.
2.For order over 1000pcs or customized order, lead time will be 4-6 working days after the receipt of payment.